PRIVACY POLICY

PRIVACY POLICY

Effective Date: June 11, 2026

This Privacy Policy explains how LOGANREF collects, uses, discloses, and protects personal information when customers visit the website, place an order, communicate with customer support, or otherwise interact with the store.

By using the website, customers acknowledge the practices described in this Privacy Policy.

Information We Collect

LOGANREF may collect the following categories of personal information.

Contact Information

This may include:

  • Full name;

  • Email address;

  • Telephone number;

  • Billing address; and

  • Shipping address.

Order and Transaction Information

This may include:

  • Products viewed or purchased;

  • Order history;

  • Order value;

  • Shipping method;

  • Delivery status;

  • Returns and refund information; and

  • Customer-support history.

Payment Information

Payments may be processed by third-party payment providers.

LOGANREF may receive limited payment-related information, such as payment status, transaction reference, billing details, and the last digits of the payment method.

Full payment-card details are generally processed directly by the payment provider and are not stored by LOGANREF.

Device and Usage Information

When customers use the website, certain technical information may be collected automatically, including:

  • Internet Protocol address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate location derived from an Internet Protocol address;

  • Referring pages;

  • Pages viewed;

  • Products viewed;

  • Shopping-cart activity; and

  • Website interactions.

Customer Communications

LOGANREF may collect information provided when customers:

  • Submit a support request;

  • Ask a product question;

  • Request a return or refund;

  • Respond to a survey;

  • Leave a review; or

  • Communicate with the store through authorized channels.

How We Use Personal Information

LOGANREF may use personal information to:

  • Process, fulfill, and deliver orders;

  • Confirm payments;

  • Provide tracking information;

  • Respond to customer questions;

  • Handle returns, refunds, and exchanges;

  • Prevent fraud and unauthorized transactions;

  • Maintain and improve the website;

  • Analyze website performance;

  • Understand customer preferences;

  • Personalize the shopping experience;

  • Send transactional communications;

  • Send promotional communications where permitted;

  • Comply with legal obligations; and

  • Protect the rights, safety, and security of customers, the store, and third parties.

Cookies and Similar Technologies

LOGANREF may use cookies, pixels, and similar technologies to:

  • Keep the website functional;

  • Remember customer preferences;

  • Maintain shopping-cart functionality;

  • Measure website traffic;

  • Understand how visitors use the website;

  • Improve website performance; and

  • Support advertising and marketing activities.

Customers may adjust browser settings to block or limit cookies. Certain website features may not function correctly if cookies are disabled.

How We Share Personal Information

LOGANREF may disclose personal information to service providers and business partners when reasonably necessary to operate the store.

These parties may include:

  • Ecommerce-platform providers;

  • Website-hosting providers;

  • Payment processors;

  • Shipping carriers;

  • Fulfillment providers;

  • Customer-support tools;

  • Fraud-prevention providers;

  • Analytics providers;

  • Advertising and marketing partners;

  • Professional advisers; and

  • Government authorities when disclosure is required by law.

LOGANREF does not disclose personal information to third parties for their own unrelated purposes without a lawful basis.

Advertising and Analytics

LOGANREF may use analytics and advertising tools to understand website performance and display relevant advertisements.

Depending on the tools used and applicable law, certain disclosures to advertising partners may be treated as a sale, sharing, or use of personal information for targeted advertising.

Customers may submit an opt-out request through the Contact Us page using the subject line Privacy Opt-Out Request.

LOGANREF will process applicable requests in accordance with relevant privacy laws.

Promotional Communications

Customers may receive marketing emails or messages where permitted by law.

Customers may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Customers may continue to receive transactional communications related to orders, payments, shipping, returns, refunds, or important account matters.

Data Retention

LOGANREF retains personal information only for as long as reasonably necessary to:

  • Complete orders;

  • Provide customer service;

  • Maintain business and tax records;

  • Prevent fraud;

  • Resolve disputes;

  • Enforce agreements; and

  • Comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

LOGANREF uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

Children’s Privacy

The LOGANREF website is not directed to children under 13 years of age.

LOGANREF does not knowingly collect personal information from children under 13.

If LOGANREF becomes aware that personal information has been collected from a child under 13, reasonable steps will be taken to delete the information.

California Privacy Rights

California residents may have specific rights under applicable California privacy laws.

Depending on the circumstances and subject to legal exceptions, these rights may include the right to:

  • Request information about the categories of personal information collected;

  • Request access to personal information;

  • Request correction of inaccurate personal information;

  • Request deletion of personal information;

  • Request information about categories of third parties receiving personal information;

  • Opt out of the sale or sharing of personal information;

  • Limit certain uses or disclosures of sensitive personal information where applicable; and

  • Exercise privacy rights without unlawful discrimination.

To submit a privacy request, customers should use the Contact Us page and include the subject line California Privacy Request.

The request should clearly state the right the customer wishes to exercise.

LOGANREF may request reasonable information to verify the identity of the requester before completing the request.

An authorized agent may submit a request on behalf of a California resident where permitted by law. Verification and proof of authorization may be required.

Other State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

To submit a request, customers should use the Contact Us page and include the subject line Privacy Rights Request.

LOGANREF will review and respond to valid requests in accordance with applicable law.

Third-Party Websites

The website may contain links to third-party websites or services.

LOGANREF is not responsible for the privacy practices, content, or security of third-party websites. Customers should review third-party privacy policies before providing personal information.

Changes to This Privacy Policy

LOGANREF may update this Privacy Policy periodically.

Any updated version will be posted on the website with a revised effective date.

Contact

For privacy questions or privacy-rights requests, customers should use the Contact Us page available on the LOGANREF website.